Terms & Conditions for Slifix.com Hotel Partnership Program

Asia Hotel Partnership Agreement – Terms of Service

Welcome to the official Terms & Conditions governing the partnership between Slifix.com (a ZOHRO brand) and hospitality properties across Asia’s diverse tourism markets. This agreement outlines the terms for hotel owners in Thailand, resort operators in Vietnam, property managers in Indonesia, accommodation providers in Malaysia, tourism businesses in Philippines, hotel chains in India, resort owners in Sri Lanka, lodge operators in Nepal, ryokan proprietors in Japan, hotel managers in South Korea, accommodation owners in China, and all ASEAN hospitality partners.

1. Partnership Structure for Asian Hotels

1.1 Service Definition

Slifix.com provides comprehensive international guest acquisition services for hotels, resorts, lodges, villas, and accommodations across all Asian countries. Our services include digital marketing management, booking channel optimization, guest communication handling, and revenue generation from international markets including Europe, USA, Australia, Middle East, and global tourism markets.

1.2 Geographic Coverage

This agreement applies to hospitality properties located in:

  • Southeast Asia: Thailand, Vietnam, Indonesia, Malaysia, Philippines, Singapore, Cambodia, Laos, Myanmar, Brunei, Timor-Leste

  • South Asia: India, Bangladesh, Sri Lanka, Nepal, Bhutan, Pakistan, Maldives

  • East Asia: Japan, South Korea, China, Taiwan, Hong Kong, Macau, Mongolia

  • Pacific Asia: All island nations and territories within the Asian region

1.3 Service Commencement

Partnership begins upon mutual agreement signature and continues for the initial term period specified in the partnership contract. Services activate after complete property onboarding and system integration completion.

2. Financial Terms for Asian Hotel Partners

2.1 Commission Structure

Slifix.com operates on a success-based commission model:

  • Standard Commission Rate: 28% of total booking value

  • Commission Calculation: Based on confirmed, paid reservations from international guests

  • Payment Timing: Commission deducted before fund transfer to hotel partner

2.2 Hotel Partner Financial Obligations

  • Zero upfront fees or setup costs

  • No monthly minimum or subscription fees

  • No marketing budget requirements

  • No hidden charges or additional expenses

2.3 Payment Processing for Asian Hotels

  • Booking revenue collected by Slifix.com through international channels

  • Commission deduction applied before partner payment

  • Partner payment schedule: Weekly or bi-weekly transfers

  • Payment methods: Bank transfer, digital payment platforms, or preferred local methods

  • Currency conversion: Processed at current market rates

  • Tax responsibility: Hotel partners responsible for local taxes on received revenue

3. Hotel Partner Responsibilities Across Asia

3.1 Property Requirements

  • Accurate room inventory management

  • Competitive pricing strategy maintenance

  • Property information accuracy and updates

  • High-quality imagery and description provision

  • Amenity listing completeness and accuracy

3.2 Guest Experience Standards

  • Check-in/out process efficiency

  • Room quality as advertised

  • Staff hospitality standards maintenance

  • Amenity availability as promised

  • Issue resolution promptness

3.3 Communication Protocol

  • Emergency contact availability 24/7

  • Operational changes immediate notification

  • Pricing adjustments reasonable notice period

  • Property updates regular communication

  • System integration cooperation

4. Slifix.com Service Commitments

4.1 Marketing & Promotion

  • Multi-channel marketing strategy implementation

  • International market targeting optimization

  • Digital advertising campaign management

  • SEO optimization for Asian hospitality keywords

  • Social media presence enhancement

4.2 Booking Management

  • Reservation system integration

  • Channel management coordination

  • Availability synchronization accuracy

  • Pricing strategy optimization

  • Booking confirmation processing

4.3 Customer Service

  • Pre-arrival communication handling

  • Guest inquiries response management

  • Issue mediation between guests and hotels

  • Review management assistance

  • Feedback collection and analysis

5. Intellectual Property Protection

5.1 Slifix.com Property

  • Marketing strategies remain proprietary

  • System methodologies confidential

  • Business processes protected

  • Technical infrastructure exclusive

  • Operational knowledge confidential

5.2 Hotel Partner Property

  • Property branding remains hotel-owned

  • Guest contact information confidential

  • Internal operations data protected

  • Financial performance metrics secure

  • Business strategies confidential

5.3 Data Sharing Restrictions

  • Never share pricing data between competing properties

  • Never disclose occupancy rates to market competitors

  • Never exchange performance metrics among partners

  • Never distribute business intelligence within industry

  • Never reveal partnership terms to third parties

6. Term and Termination Conditions

6.1 Partnership Duration

  • Initial term: 12 months minimum

  • Renewal terms: Automatic 12-month extensions

  • Notice period: 30 days for non-renewal

  • Early termination: Subject to conditions below

6.2 Termination Rights

Slifix.com may terminate for:

  • Service misuse or violation

  • Payment interference or fraud

  • Repeated guest complaints

  • Property misrepresentation

  • Contract violation

Hotel partner may terminate for:

  • Service failure to deliver bookings

  • Contract violation by Slifix.com

  • Mutual agreement conditions

  • Property sale or closure

  • Force majeure circumstances

6.3 Post-Termination Obligations

  • Outstanding payments settlement

  • Guest reservation fulfillment

  • Data return or destruction

  • Confidentiality maintenance

  • Transition period cooperation

7. Liability and Indemnification

7.1 Service Limitations

  • No guaranteed booking minimums

  • Market fluctuation acceptance

  • External factor acknowledgment

  • Seasonal variation understanding

  • Economic condition consideration

7.2 Liability Cap

  • Maximum liability: Last 3 months commission

  • Direct damages limitation

  • Indirect damages exclusion

  • Consequential loss non-liability

  • Force majeure non-responsibility

7.3 Hotel Partner Indemnification

Partners agree to indemnify Slifix.com against:

  • Guest injury or property damage claims

  • Service provision issues at property

  • Regulatory violation penalties

  • Tax obligation failures

  • Contract breach consequences

8. Dispute Resolution for Asian Partners

8.1 Resolution Process

  • Informal negotiation first attempt

  • Formal mediation second step

  • Arbitration process third option

  • Legal action final recourse

8.2 Governing Law

  • Primary jurisdiction: Laws of Singapore

  • Alternative forums: Regional arbitration centers

  • Language preference: English primary

  • Documentation standard: International business practices

8.3 Regional Adaptations

  • Local law compliance in each country

  • Cultural consideration in dispute resolution

  • Regional practice accommodation

  • Local representation allowance

  • Translation services availability

9. Confidentiality Assurance

9.1 Information Protection

  • All business data confidential treatment

  • Competitive information secure handling

  • Financial details protected management

  • Operational metrics private maintenance

  • Strategic plans exclusive access

9.2 Non-Circumvention Agreement

  • Direct booking prevention for international guests

  • Marketing method protection from replication

  • System duplication prohibition

  • Staff poaching restriction

  • Methodology copying prevention

10. General Provisions

10.1 Agreement Modifications

  • Written amendments requirement

  • Mutual consent necessity

  • Notice period for changes

  • Implementation timeline clarity

  • Grandfathering provisions consideration

10.2 Assignment Restrictions

  • No unilateral assignment allowed

  • Successor entity provisions

  • Merger conditions specification

  • Acquisition terms definition

  • Ownership change notification

10.3 Entire Agreement

  • Supersedes previous agreements

  • Complete understanding representation

  • Oral agreements exclusion

  • Side letters invalidity

  • Email correspondence integration

11. Contact Information for Asian Hotel Partners

11.1 Regional Support

  • Emergency Contact: 24/7 support line provided upon partnership

11.2 Documentation Requirements

    • Profile Verification Required

    • Bank Account Confirmation Needed

    • Proof of Property Ownership or Management

12. Acknowledgment and Acceptance

By proceeding with partnership, hotel owners across Asia acknowledge:

  • Full understanding of these terms

  • Legal capacity to enter agreement

  • Authority representation for property

  • Regulatory compliance assurance

  • Financial responsibility acceptance

Applicability: All Slifix.com hotel partnerships across Asia

Document Version: 3.0 – Asia Comprehensive Edition